happy woman shopping online at home

Delivery/FAQ

Covid-19

Please expect longer delays during this period as flights and shipping are restricted.

Delivery

We usually visit the post office with orders before 6pm on the day of purchase, excluding weekends and public holidays. Update of orders will usually be done by the next working day. Orders after 5pm will be scheduled for the next working day. From experience, the post office does not always have next day local delivery. (The longest record by experience was 14 working days.) As mails are occasionally lost, registered mail which offers tracking and doorstep delivery is an option. For registered mail, please select the option before checkout. If you do not receive your local order after 14 working days, or your international order after 28 working days, please contact us. Lost mails will be resent once with no extra cost via the last chosen method of delivery after confirming the address given was right. Happy shopping!

Postage

Postage prices are changed according to the Singapore Post’s charges, with no extra charge for postage. A parcel containing more than 1kg or 2kg (depending on destination) will be sent via Speedpost Economy (by sea). We do not offer options beyond Speedpost Economy as the price jump is too high.

Invoices

For economical and environmental reasons, invoices are sent to email provided. We do not include printed invoices in orders. If you need one, please contact us.

Packaging

For economical and environmental reasons, clean boxes are often reused. Only when there are none available, will there be new ones used without extra charge. If you are uncomfortable receiving a clean reused box, please contact us and we will send you an invoice for the purchased new box.

FAQ

Does TDE Press sell wholesale?
Please send your enquiry through our Contact page.

I would like to buy in bulk as gifts for my family and friends. Is there any special discount?
As the gift of the Dharma excels all gifts, please do not hesitate to talk to us via the Contact page.

Return Policy
If you need to return one of our products due to defect or because you received the wrong item(s), please contact our administrator via the Contact page. The product needs to be returned within 30 days from the date of delivery and as sent.

Privacy/Security
TDE Press will always handle your personal information securely and with care. We do not sell, give away or reuse your personal information. The information we collect enables us to deliver you information, keep you informed of latest products and improve your customer experience. We want you to feel confident about shopping online with us. If you have any questions regarding your privacy and security of your transactions, please feel free to talk to us via the Contact page.

Is Paypal payment secure?
All credit card orders made via our web store are linked to PayPal. PayPal uses the latest secure transaction technology, and is compliant with worldwide card association security initiatives. TDE Press does not collect any credit card information from PayPal. This protects your card confidentiality with stringent control measures offered by the credit card procession vendor. For more information, please visit Paypal.

Why The Dharma Is The Greatest Gift
https://thedailyenlightenment.com/2013/04/why-is-the-dharma-the-greatest-gift/

Please Note: TDE Press will NEVER contact you over the phone or via email to ask for your password or payment information. If you receive an email or text message, asking for such information, please refuse and contact us immediately via our Contact page.

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